Solutions and Services
DigiCompass provides a great varity of IT solutions and services including:
• Business / System Analysis and Assessment
• System Design and Implementation
• Application Design and Development
• Customisation and Integration
• System and Application Maintenance and
Migration
Business / System Analysis and
Assessment
This is where our process begins: we prefer to understand the root cause of any
client’s problems. And through our understanding of your business processes, we
can tailor the right systems / applications for your current situation.
With our unique process-driven analysis methodology, we present you a logical
way to understand your business operations better and help you optimise the
business processes during our current state review by:
• Consult business owners and subject expert
to identify detailed business processes
• Analyse business requirements, work with your
IT team and assess related information systems / applications,
and construct business process breakdown
• Consolidate and optimise the breakdowns
• Integrate and reconstruct the breakdowns into
refined and optimised business processes
At the end of our assessment, we produce a fully documented report with in-depth
recommendations, giving you a roadmap for a fully integrated and functional
information system.
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System Design and Implementation
Whether your organisation has a single site or many, we can deliver both short
and the longer term solutions utilising the best technologies designed to meet
your budget. This proactive approach leads to substantial cost savings for our
clients as opposed to alternative reactive approach.
We are specialised in:
• Network and Server Infrastructure Provision,
Management and Monitoring
• SAN and IP based storage including NAS and
iSCSI
• Server and Storage Virtualization
• Operating Systems and Services such as Active
Directory
• Database and Services including Data warehouse
and Business Intelligence
• Unified Communication and Collaboration
• Enterprise Content and Project Management
A smooth transition from design through to procurement, installation,
configuration and ongoing services and support is the end result. Our engineers
follow the industry standard best practices throughout the project. Our clients
have complete access and visibility to the project plan through each phase of
the project to ensure that they are fully aware of all project dependencies and
responsibilities.
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Application Design and
Development
We provide solutions that suit your needs from off the shelf products through to
completely customised solutions utilising industry leading technologies. We also
have different application development programs that are specially designed for
businesses of different scales. A recent focus on small and medium business with
our sponsored software development program is a proven success.
• Platform
Windows, Linux, Unix such as Solaris, and AS/400
• Database
SQL Server, Oracle, Access, Sybase, Interbase
• Modelling
OOP, UML, ERD, ORM
• Programming Language
Java, C#, Visual Basic, VBA, T-SQL, PL/SQL, HTML, CSS, JavaScript, VBScript,
ASP/ASP.NET, JScript, JSP, JSF,
XML, XSD, XSLT, WSDL, XPath, XQuery, C/C++, sh/bash, lex/yacc, Pascal
• Other Technology
SWT/JFace, PDE, RCP, Swing, AWT, JDBC, JNDI, RMI, JMF, JUnit, Log4j, JMS, JCE,
JAAS, JWSDP, SOAP, UDDI,
PKI/PKCS, JCE, JSS, SSL, TLS, CVS
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Customisation and Integration
One aspect of our development and support cycle is to provide end-to-end
enterprise system / application integration (EAI). Built upon Services oriented
Architecture (SOA), we utilise industry standard software and tools to customise
systems and applications based on our client's needs, providing phenomenal user
experience and efficiency. Whether you have a customer relationship management
(CRM) application, a business intelligence (BI) application, or a human resource
management (HRM) application, we can find the most suitable technologies and
develop a fully integrated system for you.
The benefits of EAI include:
• Access information among systems / applications
real-time
• Streamline business processes and helps raise
organisational efficiency
• Maintain information integrity across systems /
applications
• Ease development and maintenance
Associated with EAI are high initial development costs, especially for small and
medium businesses (SMBs). It also requires a thorough understanding of the
business processes and a fair amount of up front design. To lower the cost and
allow more SMBs to benefit from EAI implementations, we develop sponsored
software development program to extend our quality services and solutions to
SMBs with affordable price. We guarantee the success of EAI projects by engaging
our business / system analyst, system architect and project manager in the first
place. With our standard business process analysis procedures, fully documented
solution design, and end-to-end project management, we give our client complete
visibility and absolute confidence throughout the project.
Some EAI solutions that we have delivered are:
• Enterprise Project Management Solution (Oasis,
2008)
• Enterprise Content Management Solution (Oasis,
2008)
• Business Partnership Agreement Portal (AMP,
2008)
• Super Switch Reconciliation System (AMP, 2007)
• CRM Integration (Otis Elevator, 2006)
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System and Application
Maintenance and Migration
DigiCompass has made significant investment to its hardware infrastructure and
software platform over the years. With our expertise in infrastructure,
platforms, and applications, we maintain our own data centre using state of the
art technologies. We also help our clients to maintain or upgrade their
information systems and applications. Whether you want to virtualise your server
or storage infrastructure, or to migrate your Active Directory or Exchange
servers, we can assist you at any stage.
The upcoming release of Corporate Information Technology Infrastructure (CITI),
which is a set of designs, implementation procedures, best practices
documentations, and related administrative software, will give you a fresh view
of how systems and applications can be designed, deployed, managed and
monitored.
We are also actively developing our application platform, which will enable us
to provide an extended range of managed applications and services through our
robust hosting environment in the coming year.
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